Holistic Plus Home Care Services LLC is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.holisticplushomecare.com, or interact with us in any other manner.
Information We Collect
We may collect the following types of information from you:
- Personal Information: When you contact us through our www.holisticplushomecare.com, contact numbers: 469 793 3262 / 469 793 2870 / 214 878 2071, Email Address: info@holisticplushomecare.com, we may collect personal information that you provide, including your full name, phone number, email address, mailing address, and any other details you choose to share with us.
- Automatically Collected Information: When you visit our www.holisticplushomecare.com, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
How We Use Your Information
We use the information we collect for the following purposes: - To Communicate with You: We use your contact information to respond to your inquiries, provide information about our services, schedule consultations, send administrative information, and keep you informed about your care plan.
- Service Improvement: We may use information to understand how visitors use our website.
- improve its content, functionality, and user experience.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.
Information Sharing and Disclosure
SMS consent will not be shared with any third parties for marketing purposes. No mobile opt-in data will be shared.
We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third-party marketing purposes. We may share your information in the following circumstances: - Service Providers: We may share your information with trusted service providers who perform services on our behalf, such as website hosting, analytics, marketing assistance, or customer service. These service providers are contractually obligated to protect your information and use it only for the services they provide.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users, caregivers, or others.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices - Opting Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your services or our ongoing relationship.
- Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below under Contact us.
Third-Party Websites
Our Website may contain links to third-party websites (e.g., resources for seniors or caregivers). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Holistic Plus Home Care Services LLC
2532 Slalom Drive, McKinney, Texas 75071-6300
Contact numbers: 469 793 3262 / 469 793 2870 / 2148782071
Email Address: info@holisticplushomecare.com;
SMS Terms and Conditions
- Introduction
By opting in to receive text message (SMS) communications from Holistic Plus Home Care Services LLC, you agree to these SMS Terms and Conditions. - Consent for SMS Communication By providing your mobile number and consent, you authorize Holistic Plus Home Care Services LLC to send you informational and transactional text messages. Your consent is not a condition of purchasing any services. Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- Types of SMS Communications
If you have consented, you may receive SMS communications related to the following: - Appointment reminders and confirmations.
- Follow-up messages regarding inquiries or care needs.
- Updates regarding service scheduling or caregiver visits.
- Important administrative or policy updates related to your care.
Opt-In Method
You may opt-in to receive SMS messages by: - Providing your mobile number and checking the consent box on a form on our website www.holisticplushomecare.com
- Verbally providing consent during a phone or in-person conversation.
- Standard Messaging Disclosures
- Message and data rates may apply. Charges are dependent on your mobile carrier and plan.
- You can opt out at any time by replying “STOP” to any text message you receive from us.
For assistance, reply “HELP” to any message, or contact us directly at 972 369 7383 or Email: correspondence@holisticpluhomecare.com You can also visit our full Privacy Policy and SMS Terms at www.holisticplushomecare.com/privacypolicy. - Message frequency may vary.
- We are not liable for delayed or undelivered messages.
SMS Text Messages Term & Conditions
1 – SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2 – Types of SMS Communications:
If you have consented to receive text messages from Holistic Plus Home Care Services LLC, you may receive messages related to the following: Customer care
As an example: “Hello, this is Holistic Plus Home Care Services LLC. Reply STOP to opt out of SMS messaging from HOLISTIC PLUS HOME CARE SERVICES LLC”
3 – Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [5] SMS messages per month related to customer care
4 – Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5 – Opt-In Method:
You may opt in to receive SMS messages from Holistic Plus Home Care Services LLC in the following ways:
By submitting an online form
Verbally, during a conversation
“We get consent verbally by asking: o you consent to receive conversational text messages from Holistic Plus Home Care Services LLC? Message frequency varies. Message and data rates may apply. For assistance, text HELP or visit our website at www.holisticplushomecare.com. To opt out at any time, text STOP. View our Privacy Policy and Terms & Conditions.
6 – Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7 – Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 972 369 7383.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8 – Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or view our Privacy policy and Terms & Conditions.
Message frequency may vary.
